Cutomer Supoort
Why home care agencies choose AlayaCare
Complete Mobility – Give your staff easy access to client care plans, medical history, and progress notes anytime, anywhere.
Seamless Scheduling & Coordination – Fully integrated and optimized care scheduling and coordination, helping you pull together the right team, at the right times, with the right billing model to improve the experience of each client and employee.
Advanced Reporting – Equipped with configurable key performance indicators (KPIs), filters, and drag and drop report building features to quickly and easily pull the information you need to the forefront.
Experience a truly end-to-end home care software.
Back Office Suite
Optimized and Automated Home Care Scheduling
Integrated Home Care Client Coordination
- Comprehensive client health record
- Real-time visit scheduling and tracking
- Automatic schedule updates and alerts
- Improved communication and collaboration
- Optimized caregiver matching
Staff client visits to align with your operating priorities such as continuity of care and margin optimization with an ultimate focus on improving client outcomes.
- Easy to use drag and drop client, weekly and daily schedule screens
- Integrated employee/client matching
- Mapping and messaging to support client coordination and day of vacant visits
Fully integrated and optimized care coordination, pulling together the right team, at the right times, with the right billing model to improve the experience of each stakeholder.
- Preference, skill, capacity, location and cost based team assignments
- Integrated workflow to eliminate duplicate entry
- Integration and coordination streamlined user experience to match your agency’s business practice
Support your delivery team with expert advice and guidance
Collaborate with Twilio experts
Build customer engagement with the skills, resources, and expertise of Professional Services and Consulting Partners.
Create with confidence
Complete your project on time and on budget. Work with experienced professionals to create engagement solutions that are built for scale and future‑proofed.
Get deliverability expertise
Twilio delivery experts help you reach your customers with emails, messages, and voice calls that get delivered on time and with the quality you expect.
Develop applications on a reliable, scalable platform
Enhance your profitability with a long‑term partnership
Twilio gives you the time, resources, and flexible pricing model designed to kickstart the success of your application. With Build, you have the runway and commitment from Twilio that you need to grow your customer base and build your business.
Build on the Twilio Super Network with powerful APIs
Twilio pairs reliability with scalability. Reach customers in over 140 countries on an ISO27001 and GDPR-ready platform with up to 99.95% uptime SLA. Twilio APIs support critical communications needs across multiple channels using one platform.
Review your applications with Twilio experts
Application quality is critical to driving sales and building long‑lasting customer relationships. Build gives you access to expert Twilio engineers to review your applications before bringing them to market.